Job Summary

MNC JOBS INFO is seeking a highly motivated and detail-oriented Logistics Coordinator to join our dynamic team in Navi Mumbai. As part of our E-commerce Dispatch Management division, the ideal candidate will be responsible for overseeing the efficient and timely dispatch of orders. The Logistics Coordinator will collaborate with multiple teams to ensure smooth and effective delivery operations while providing excellent customer service. This position requires strong organizational skills, a passion for problem-solving, and the ability to work in a fast-paced environment.

Key Responsibilities

• Coordinate and manage the dispatch operations for e-commerce shipments, ensuring timely and accurate order fulfillment.

• Track and monitor all incoming and outgoing shipments to ensure compliance with delivery schedules.

• Collaborate with warehouse teams to ensure the accurate packing, labeling, and documentation of all products.

• Coordinate with third-party logistics providers and courier companies to optimize delivery performance.

• Troubleshoot and resolve any logistics-related issues such as delays, damaged goods, or misplaced packages.

• Maintain inventory management systems, tracking shipment statuses and ensuring real-time updates for customers and internal teams.

• Implement best practices in logistics and delivery to improve efficiency, reduce costs, and increase customer satisfaction.

• Communicate with customers regarding any delivery issues or changes in order dispatch schedules.

• Prepare reports and analytics for senior management, tracking key performance metrics such as delivery times, order accuracy, and customer satisfaction.

Required Skills and Qualifications

• Bachelors degree in Logistics, Supply Chain Management, Business Administration, or a related field.

• Proven experience (2-4 years) in logistics, dispatch management, or a similar role within e-commerce or retail sectors.

• Excellent communication and interpersonal skills, with the ability to work well with cross-functional teams.

• Strong organizational and multitasking abilities, with exceptional attention to detail.

• Proficiency in using logistics software and tools (e.g., SAP, TMS, WMS, or equivalent systems).

• Knowledge of e-commerce dispatch processes and courier management systems.

• Ability to thrive in a fast-paced, high-pressure environment and meet tight deadlines.

• Problem-solving mindset with the ability to make sound decisions under pressure.

Experience

• Minimum of 2 years of experience in logistics coordination, e-commerce dispatch management, or related fields.

• Experience working with third-party logistics providers and managing shipping documentation.

• Familiarity with delivery scheduling, inventory management, and tracking systems is highly preferred.

Working Hours

• Full-time position, Monday to Saturday.

• Working hours: 9:00 AM - 6:00 PM, with occasional flexibility required based on operational needs.

Knowledge, Skills, and Abilities

• In-depth knowledge of logistics operations, transportation management, and e-commerce fulfillment processes.

• Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook) and logistics management software.

• Familiarity with customs regulations, delivery routes, and international shipping (preferred for global operations).

• Strong analytical skills with the ability to interpret logistics data and generate actionable insights.

• Excellent time management skills and the ability to prioritize tasks in a busy environment.

Benefits

• Competitive salary with performance-based incentives.

• Comprehensive health and wellness benefits, including medical, dental, and vision coverage.

• Paid time off (PTO), including vacation, sick leave, and national holidays.

• Professional development opportunities, including training programs and certifications.

• Collaborative and supportive work culture.

• Opportunity to be part of a growing company with room for career advancement.

Why Join MNC JOBS INFO

• At MNC JOBS INFO, we pride ourselves on fostering an inclusive, supportive, and dynamic work environment.

• As an industry leader in logistics and e-commerce solutions, we provide excellent opportunities for growth and professional development.

• Join a team that values innovation, creativity, and the drive to achieve operational excellence.

• Be part of an organization that is at the forefront of transforming the logistics and e-commerce landscape.

How to Apply

If you meet the qualifications for the Logistics Coordinator position and are excited about the opportunity to contribute to MNC JOBS INFO, please submit your updated resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role. Applications can be submitted through our website or via email to us.

We look forward to hearing from you!