Job Summary

Progressive Technology is seeking a motivated and dynamic Junior Business Consultant (Consultor de Negócios Júnior) to join our remote customer service team. This role involves working directly with clients to understand their needs, offer tailored solutions, and build long-term business relationships. As a vital part of our sales and support process, you will help drive customer satisfaction and business growth through excellent remote service and consultation. This entry-level position is perfect for professionals eager to develop their skills in business consulting and client management in a fully remote environment.

Key Responsibilities

• Provide remote consultation and support to prospective and existing clients regarding Progressive Technologys products and services.

• Identify client needs and recommend appropriate solutions aligned with their business objectives.

• Manage and nurture client relationships through timely follow-ups and professional communication.

• Assist in generating sales leads by understanding market trends and customer feedback.

• Collaborate with internal teams such as sales, marketing, and technical support to ensure seamless service delivery.

• Maintain accurate records of customer interactions, sales activities, and follow-ups using CRM tools.

• Meet or exceed monthly sales and customer satisfaction targets.

• Participate in training sessions to stay up-to-date with product knowledge and sales techniques.

Required Skills and Qualifications

• Bachelors degree in Business Administration, Marketing, Communication, or related fields preferred.

• Excellent verbal and written communication skills in Portuguese and English.

• Strong interpersonal skills with the ability to engage and build rapport with clients remotely.

• Customer-focused attitude with problem-solving and active listening skills.

• Basic understanding of sales and business consulting principles.

• Proficient in Microsoft Office Suite and familiarity with CRM software is an advantage.

• Ability to work independently and manage time efficiently in a remote work setting.

Experience

• 0 to 2 years of experience in sales, customer service, business consulting, or a related role is preferred but not mandatory.

• Experience working remotely or with virtual teams is a plus.

Working Hours

• Full-time position with flexible remote working hours.

• Availability to work during regular business hours, with some flexibility to accommodate clients in different time zones.

• Occasional extended hours may be required during peak periods or special campaigns.

Knowledge, Skills, and Abilities

• Strong communication and presentation skills.

• Ability to quickly learn and understand new products and services.

• Highly organized and detail-oriented with the ability to multitask effectively.

• Adaptability to changing work environments and client needs.

• Self-motivated and proactive mindset with a commitment to continuous improvement.

• Comfortable using digital communication platforms (e.g., Zoom, Teams) and CRM tools.

Benefits

• Competitive salary with performance-based incentives.

• Fully remote work opportunity promoting work-life balance.

• Comprehensive training and career development programs.

• Supportive team environment with regular virtual social events.

• Health and wellness benefits (depending on regional eligibility).

• Access to cutting-edge tools and technology to enhance productivity.

Why Join Progressive Technology?

At Progressive Technology, we believe in empowering our employees by fostering a culture of innovation, growth, and inclusivity. Joining our team means becoming part of a forward-thinking company that values your contributions and invests in your professional development. As a Junior Business Consultant working remotely, you will gain invaluable experience working with diverse clients and advancing your career in business consulting—all while enjoying the flexibility and comfort of working from home. If you are ambitious, eager to learn, and passionate about helping businesses succeed, Progressive Technology is the perfect place for you.

How to Apply

Interested candidates are invited to submit their updated resume and a cover letter highlighting their suitability for the role to us with the subject line: Consultor de Negócios Júnior - Remote Application.

Applications will be reviewed on a rolling basis. Only shortlisted candidates will be contacted for further evaluation.