Job Summary

HR Service Jobs is seeking a detail-oriented and highly organized Remote Order Processing Clerk to join our growing e-commerce support team. In this role, you will be responsible for managing online orders from placement to fulfillment, ensuring a smooth and accurate process. As a remote team member, you will play a key role in supporting customers, updating systems, coordinating with suppliers, and ensuring timely shipping — all from the comfort of your home.

Key Responsibilities

• Accurately process customer orders from various online platforms.

• Monitor inventory levels and coordinate with the supply chain team for stock replenishment.

• Communicate order status, delivery updates, and delays to customers via email or chat.

• Identify and resolve order discrepancies or issues in a timely manner.

• Enter order-related data into internal systems, ensuring 100% accuracy.

• Work with the logistics team to track shipments and verify successful deliveries.

• Generate order reports and summaries for internal use.

• Ensure compliance with company policies and e-commerce operational standards.

Required Skills and Qualifications

• High school diploma or equivalent; Associates or Bachelors degree is a plus.

• Proven ability to handle data entry with high accuracy and attention to detail.

• Familiarity with e-commerce platforms (e.g., Shopify, WooCommerce, Amazon Seller Central).

• Strong computer literacy, particularly in MS Excel and order management systems.

• Excellent written and verbal communication skills.

• Ability to multitask and prioritize tasks in a fast-paced remote environment.

Experience

• Minimum 1 year of experience in order processing, e-commerce operations, or a related administrative role.

• Experience working remotely or in a virtual customer support setting is preferred.

Working Hours

• Flexible remote working hours, with shifts available between 9 AM – 6 PM (local time).

• Part-time and full-time opportunities available.

• Weekend availability may be required during high-demand periods.

Knowledge, Skills and Abilities

• Solid understanding of order lifecycle management and e-commerce workflow.

• Strong time management and organization skills.

• Ability to work independently with minimal supervision.

• Analytical mindset with a problem-solving approach.

• Commitment to confidentiality and data integrity.

Benefits

• 100% remote work – no commuting required.

• Competitive hourly pay with performance-based bonuses.

• Training and onboarding support for all new hires.

• Flexible scheduling to suit your lifestyle.

• Career growth and advancement opportunities.

• Access to employee discounts and wellness programs.

Why Join HR Service Jobs?

At HR Service Jobs, we believe in empowering remote professionals through meaningful, flexible work opportunities. Join a team that values accuracy, accountability, and a strong customer-first mindset. We are committed to building a diverse and inclusive work culture where your contribution is recognized and rewarded.

How to Apply

If you are organized, tech-savvy, and ready to be a vital part of a thriving e-commerce operation, we would love to hear from you!
To apply, please send your updated CV/resume along with a brief cover letter to us.
Subject: Application for Remote Order Processing Clerk

Applications will be reviewed on a rolling basis. Early applications are encouraged!