Job Summary

HR Service Jobs is looking for a passionate and knowledgeable Virtual Travel Consultant – Nigerian Destinations to assist clients in planning unforgettable travel experiences within Nigeria. This remote role requires a well-organized individual with strong communication skills and a deep understanding of local attractions, cultural hotspots, transport logistics, and accommodation options across Nigerian regions. You will be the go-to expert for domestic travel planning and virtual support, ensuring a seamless and personalized experience for our clients.

Key Responsibilities

• Offer customized travel consultation services for Nigerian destinations via phone, email, and live chat.

• Research and recommend travel itineraries, destinations, accommodations, and local experiences.

• Provide up-to-date information on travel regulations, safety, pricing, and promotional deals.

• Coordinate bookings for flights, hotels, transportation, and guided tours.

• Handle travel changes, cancellations, or emergencies with professionalism and efficiency.

• Maintain detailed client records, preferences, and feedback.

• Stay informed on new tourism trends and developments across Nigeria.

• Promote travel packages, deals, and partner services to meet monthly targets.

• Collaborate with local vendors and tourism providers to secure the best rates and services.

Required Skills and Qualifications

• Proven customer service or travel consultancy experience (virtual or physical).

• Strong knowledge of Nigerian geography, culture, tourist attractions, and travel trends.

• Excellent verbal and written communication skills in English.

• Confident in using travel platforms, CRM systems, email, and chat tools.

• Ability to multitask and manage multiple bookings and client queries simultaneously.

• Problem-solving mindset with a customer-first approach.

• Self-driven, well-organized, and capable of working independently.

Experience

• Minimum of 1–2 years in a travel agency, tourism, customer service, or related role.

• Experience working remotely or in virtual service environments is highly desirable.

• Familiarity with booking tools such as Amadeus, Sabre, or similar platforms is a plus.

Working Hours

• Flexible remote schedule, Monday to Saturday.

• Core working hours: 9:00 AM to 6:00 PM WAT, with occasional evening or weekend availability during peak seasons.

• Part-time and full-time options available.

Knowledge, Skills, and Abilities

• In-depth understanding of regional travel in Nigeria: Lagos, Abuja, Calabar, Kano, Jos, etc.

• Ability to craft travel experiences for various client types – families, business travelers, couples, and solo tourists.

• High attention to detail in planning, documenting, and communicating itineraries.

• Strong sales acumen and upselling techniques.

• Cultural sensitivity and ability to cater to diverse client needs.

• Tech-savvy with proficiency in Google Workspace, travel booking platforms, and communication tools.

Benefits

• Work-from-home flexibility with a dynamic, multicultural team.

• Competitive hourly pay or monthly salary (based on experience and workload).

• Performance-based bonuses and commission on successful bookings.

• Paid training and access to industry tools and partner discounts.

• Opportunities for growth into senior travel consultant or team lead roles.

• Free virtual travel workshops and certifications.

Why Join HR Service Jobs?

At HR Service Jobs, we empower professionals across Nigeria with remote opportunities that fit todays digital lifestyle. As a Virtual Travel Consultant, you will play a vital role in promoting tourism within Nigeria while building a rewarding career from home. We believe in flexibility, growth, and innovation — and we are looking for enthusiastic individuals who share that vision. This is more than a job — it is your opportunity to help others explore the beauty of Nigeria while enjoying work-life balance and career development.

How to Apply

If you are ready to turn your passion for travel into a fulfilling remote career, we would love to hear from you!
👉 Apply now by sending your updated CV and a short cover letter outlining your travel knowledge and customer service experience to us.
Please use the subject line: Application – Virtual Travel Consultant (Nigeria)