Job Summary

HR Service Jobs is seeking motivated and compassionate individuals to join our team as Community Outreach Callers in a flexible work-from-home capacity. In this role, you will be the voice of various social campaigns and nonprofit initiatives, connecting with communities, educating individuals about services and programs, and inspiring support or participation. This is an ideal position for individuals who are enthusiastic about making a difference through remote engagement, clear communication, and meaningful conversation.

Key Responsibilities

• Make outbound calls to community members to raise awareness about ongoing initiatives, services, or opportunities.

• Explain the purpose of the call clearly and professionally, encouraging engagement or participation.

• Answer questions and provide relevant information about community services and programs.

• Accurately record call outcomes and feedback in the provided database or CRM system.

• Follow scripts and guidelines while adapting communication style to each individual.

• Collaborate with internal teams to report call metrics, trends, or community concerns.

• Uphold a high standard of integrity, respect, and empathy in all conversations.

Required Skills and Qualifications

• Excellent verbal communication skills in English.

• Clear and professional phone etiquette.

• Ability to handle sensitive conversations with empathy and discretion.

• Proficient in basic computer applications and CRM tools.

• Ability to work independently and stay motivated in a remote setting.

• Strong time management and organizational skills.

Experience

• Prior experience in telecalling, customer service, community engagement, or outreach is preferred but not mandatory.

• Freshers with a passion for communication and community service are encouraged to apply.

Working Hours

• Flexible part-time and full-time shifts available.

• Typical calling hours fall between 10:00 AM to 6:00 PM, Monday to Saturday.

• Evening shifts available for specific campaigns.

Knowledge, Skills, and Abilities

• Knowledge of social impact programs or community development initiatives is a plus.

• Ability to manage call logs and maintain accurate records.

• Active listening and persuasive speaking abilities.

• Emotional intelligence to handle varying responses with grace and professionalism.

Benefits

• 100% remote work with flexible scheduling.

• Performance-based incentives and bonuses.

• Paid training and script support provided.

• Opportunities for long-term projects and career advancement.

• Supportive virtual work environment and team culture.

Why Join HR Service Jobs?

At HR Service Jobs, we believe in empowering individuals through purposeful remote work. As a Community Outreach Caller, you will not just be making calls—you will be building bridges, sharing valuable information, and driving impact. Whether you are restarting your career or looking for flexible, meaningful work, we offer the training, support, and mission-driven projects to help you grow.

How to Apply

To apply, please send your updated resume and a short cover letter explaining why you are interested in this role to us. Use the subject line: Application – Community Outreach Caller (Remote).
Selected candidates will be contacted for a virtual interview.