Entry-Level Customer Support Assistant – Freshers Can Apply

Job Overview

Location
Kingston, Kingston, Jamaica
Job Type
FULL_TIME

Additional Details

Job ID
16754
Job Views
1.6k

Job Description

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Job Title: Entry-Level Customer Support Assistant – Freshers Can Apply

Job Summary:
The Elite Job is seeking enthusiastic and motivated individuals to join our team as Entry-Level Customer Support Assistants. This role is ideal for freshers looking to start their career in customer service. You will be responsible for assisting customers with basic inquiries and support needs through various communication channels. No prior experience is required — just a willingness to learn, a positive attitude, and strong communication skills.

Key Responsibilities:

  • Responding to customer queries via phone, email, or chat in a professional manner.

  • Providing accurate information regarding services, products, and policies.

  • Documenting customer interactions and following up on pending issues.

  • Assisting in resolving common concerns or escalating complex cases.

  • Supporting the team in maintaining high customer satisfaction levels.

Required Skills and Qualifications:

  • Basic computer literacy and typing skills.

  • Good verbal and written communication.

  • Strong willingness to learn and take on new challenges.

  • Ability to stay organized and manage simple tasks efficiently.

  • Friendly and helpful demeanor.

Experience:
No experience necessary — freshers are welcome! Full training will be provided.

Working Hours:
Flexible shifts available, including options for part-time and full-time schedules.

Knowledge, Skills, and Abilities:

  • Patience and a customer-first attitude.

  • Ability to follow clear instructions and work independently.

  • Basic problem-solving and decision-making abilities.

  • Respect for confidentiality and data privacy standards.

Benefits:

  • Perfect for freshers starting their career.

  • Remote work opportunities available.

  • Training and mentorship provided.

  • Flexible working hours and competitive pay.

Why Join The Elite Job:
Starting your career at The Elite Job means joining a team that supports your development and success from day one. Our entry-level roles are designed to help you grow in a supportive environment with real career advancement potential — all while working from home.

How to Apply:
To apply for the Entry-Level Customer Support Assistant position, please visit our website and submit your resume. We are excited to help you launch your career in customer service!

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