Travel Desk Assistant

Job Overview

Location
Durban, KwaZulu-Natal, South Africa
Job Type
FULL_TIME

Additional Details

Job ID
17140
Job Views
433

Job Description

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Job Summary

SysTechCare Support is seeking a detail-oriented and proactive Travel Desk Assistant to manage and support our corporate travel activities. The ideal candidate will be responsible for coordinating travel arrangements, managing itineraries, and ensuring a seamless travel experience for employees. You will act as the point of contact for all travel-related needs, ensuring cost-effectiveness and compliance with company policies.


Key Responsibilities

  • Coordinate domestic and international travel arrangements including flights, hotels, visas, ground transportation, and travel insurance.

  • Monitor travel bookings to ensure compliance with travel policies and budget constraints.

  • Maintain accurate records of travel bookings and expenses.

  • Assist employees with last-minute changes, cancellations, and rebookings.

  • Liaise with travel vendors and negotiate contracts or rates when applicable.

  • Keep abreast of travel-related regulations, restrictions, and COVID-19 protocols.

  • Prepare travel reports, reconciliations, and assist with invoicing or reimbursement processes.

  • Support management with ad-hoc travel data analysis and cost optimization initiatives.

  • Ensure timely communication and delivery of itineraries to travelers.


Required Skills and Qualifications

  • Bachelors degree in Hospitality, Business Administration, Travel & Tourism, or a related field.

  • Strong verbal and written communication skills in English.

  • Proficient in Microsoft Office Suite (especially Excel and Outlook).

  • Familiarity with travel management tools (e.g., Amadeus, Galileo, Sabre, or similar platforms) is an advantage.

  • Excellent organizational and multitasking skills.


Experience

  • 1–3 years of experience in a corporate travel desk, travel agency, or administrative coordination role.

  • Experience working with travel vendors, agencies, and airlines is highly preferred.


Working Hours

  • Monday to Friday | 9:00 AM to 6:00 PM (Flexible in case of emergency or urgent travel needs).

  • Occasional after-hours support may be required for urgent bookings or international travel coordination.


Knowledge, Skills, and Abilities

  • Strong attention to detail with an ability to handle complex itineraries.

  • Customer-focused mindset and a problem-solving attitude.

  • Ability to work under pressure and meet tight deadlines.

  • Knowledge of travel documentation (passports, visas, medical insurance, etc.).

  • Familiarity with cost-saving strategies in travel planning.


Benefits

  • Competitive salary package.

  • Health and wellness benefits (including medical insurance).

  • Annual travel allowances or reimbursements.

  • Paid time off and holiday leave.

  • Learning and development opportunities.

  • Friendly and collaborative work environment.


Why Join SysTechCare Support?

At SysTechCare Support, we believe in delivering excellence through empowered employees. Joining our team means you will be part of a growing, dynamic organization that values precision, collaboration, and professionalism. We invest in our people and ensure that your skills are developed, your voice is heard, and your work-life balance is respected.


How to Apply

Interested candidates are encouraged to send their updated resume along with a short cover letter to us with the subject line: Application for Travel Desk Assistant.
Alternatively, apply directly via our careers portal.

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