Job Summary

Amazon is looking for a dynamic and engaging Fulfillment Center (FC) Trainer to join our Learning & Development team. As an FC Trainer, you will be responsible for onboarding new associates, delivering engaging training sessions, and supporting continuous learning across Amazons fast-paced fulfillment operations. This role plays a key part in maintaining high performance standards and driving a strong safety and quality culture. If you have a passion for teaching and developing others, this is your opportunity to grow with the worlds most customer-centric company.

Key Responsibilities

• Deliver classroom, virtual, and on-the-floor training for new hires and existing associates across operational workflows (receiving, picking, packing, stowing, shipping, etc.).

• Facilitate orientation sessions to provide comprehensive onboarding for new employees.

• Ensure training materials are consistently up to date, engaging, and aligned with operational standards.

• Monitor and assess associate performance during training and provide timely coaching or feedback.

• Support managers in tracking compliance training and certifications.

• Conduct refresher training and upskill associates on changes in standard operating procedures (SOPs).

• Participate in root cause analysis for performance or quality issues and contribute to continuous improvement initiatives.

• Coordinate with leadership teams to identify training gaps and recommend scalable learning solutions.

• Promote Amazons leadership principles and uphold the highest levels of integrity and professionalism.

Required Skills and Qualifications

• Bachelors degree in Human Resources, Business Administration, Education, or a related field (or equivalent experience).

• 1–2 years of experience in training, coaching, or learning delivery in a warehouse, manufacturing, retail, or logistics environment.

• Strong communication and public speaking skills with the ability to engage diverse groups.

• Proficiency in using MS Office tools (Word, Excel, PowerPoint).

• Ability to prioritize tasks, manage multiple projects, and meet tight deadlines.

• Comfortable working in a physically demanding environment, standing/walking for extended periods.

Experience

• Minimum 1 year of relevant experience in a trainer, learning coordinator, or onboarding role.

• Exposure to high-volume operational settings such as warehousing, logistics, or fulfillment is highly desirable.

• Experience using Learning Management Systems (LMS) and digital learning tools is an advantage.

Working Hours

• Rotational shifts including weekends, evenings, and holidays as required.

• Must be flexible with scheduling based on operational needs.

• Full-time position with 40–45 hours per week.

Knowledge, Skills, and Abilities

• Solid understanding of adult learning principles and training techniques.

• Ability to adapt training styles for various learning preferences.

• Positive attitude with excellent interpersonal and team-building skills.

• Strong organizational and time-management skills.

• Ability to work independently with minimal supervision in a fast-paced environment.

• Multilingual capability is a plus.

Benefits

• Competitive salary and performance-based bonuses.

• Medical, dental, and vision insurance.

• Paid time off, including vacation, sick leave, and holidays.

• Employee discount and Amazon stock options.

• Career advancement opportunities and internal mobility programs.

• On-site amenities such as cafeterias, relaxation areas, and more (location-dependent).

Why Join Amazon?

Amazon is a place where innovation meets passion and hard work leads to limitless growth. As an FC Trainer, you will have a direct impact on developing the talent that powers our operations and delivers smiles to millions of customers. Be part of a company that values continuous learning, diversity, and operational excellence. Join Amazon and help shape the future of logistics and fulfillment.

How to Apply

Interested candidates can apply directly through the official Amazon Jobs portal:
👉 https://www.amazon.jobs
Search for FC Trainer and filter by your preferred location.

Amazon is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.