Job Summary

Progressive Technology is hiring motivated 12th-pass candidates for flexible part‑time roles that can be performed remotely (work from home) or on‑site at our partner/client locations. You will handle simple, process-driven tasks such as data entry, customer/chat support, content moderation, basic office assistance, or field coordination—depending on your interest, location, and schedule. This is an ideal opportunity for students, first-time job seekers, homemakers returning to work, or anyone looking to earn alongside studies or other commitments. Comprehensive training is provided.

Key Responsibilities

Depending on the project/track you opt for, you may work on one or more of the following:

• Data Entry & Documentation (WFH/On‑site)

  • Enter, verify, and update records accurately in spreadsheets/CRMs.

  • Maintain confidentiality and follow data security guidelines.

• Customer / Chat / Email Support (WFH)

  • Respond to basic customer queries using scripts/knowledge bases.

  • Escalate complex issues to supervisors and log all interactions.

• Content Moderation & Tagging (WFH)

  • Review user-generated content for adherence to guidelines.

  • Classify, tag, and report inappropriate or suspicious content.

• Back-Office / Operations Support (On‑site)

  • Assist with filing, printing, scanning, and simple administrative tasks.

  • Coordinate with internal teams to ensure smooth daily operations.

• Field Coordination / Runner Tasks (On‑site)

  • Visit nearby vendor/partner locations for document pickup/drop (where applicable).

  • Maintain basic logs and submit daily updates.

• General

  • Meet daily/weekly productivity and quality targets.

  • Follow SOPs, comply with company policies, and attend brief check-ins/training.

Required Skills and Qualifications

• Minimum education: 12th Pass (Higher Secondary).

• Basic computer literacy: Comfortable with typing, MS Excel/Google Sheets, email, and web browsing (for WFH roles).

• Communication: Clear written and/or verbal communication in English or local language (role dependent).

• Attention to detail: Ability to follow instructions and maintain accuracy.

• Time management: Punctual, reliable, and able to meet deadlines.

• Smartphone or computer with stable internet connection for remote roles.

• Willingness to work in a structured, target-driven environment.

Experience

• Freshers are welcome—no prior experience required.

• Up to 2 years of experience in data entry, customer service, or admin support is an advantage but not mandatory.

• Training and SOPs will be provided for all selected candidates.

Working Hours

• Part-time: Typically 15–25 hours per week (flexible scheduling possible).

• Shifts: Morning/afternoon/evening/night options available based on project availability.

• Weekend-only and 4–5 hour daily slots may be offered for students or working professionals.

• On-site roles may follow fixed shift timings aligned with the locations operational hours.

Knowledge, Skills, and Abilities

• Knowledge: Basic office tools (Excel/Sheets, Word/Docs), email etiquette, and internet research fundamentals.

• Skills: Fast and accurate typing, clear communication, problem-solving within defined SOPs, and basic record-keeping.

• Abilities: Work independently with minimal supervision, learn quickly from training modules, maintain confidentiality, and consistently meet quality/throughput metrics.

Benefits

• Flexible schedules to balance studies, family, or other commitments.

• Work-from-home or on-site placement based on your preference and project suitability.

• Paid training and clear task guidelines.

• Performance incentives/bonuses on select projects.

• Certificate of experience / Letter of recommendation upon successful completion of tenure (as applicable).

• Career progression opportunities into full-time roles for high performers.

• Inclusive workplace—we encourage applications from women returning to work, persons with disabilities, and candidates from diverse backgrounds.

Why Join Progressive Technology

• Entry-friendly: Start your career with structured support and zero/low prior experience.

• Multiple tracks: Choose from data entry, customer support, operations, or content roles.

• Transparent processes: Clear KPIs, timely payouts, and defined growth pathways.

• Learning-focused: Practical exposure to professional tools, processes, and remote collaboration.

• Reputation & reach: Work with a company that partners with multiple industries and provides continuous opportunities.

How to Apply

1. Prepare your basics: Updated resume (if available) or a simple document with your personal details, education, location, and preferred work mode (WFH/on-site).

2. Submit your application:

   • Apply through our official application form/portal (as provided in the job post) or email your resume with the subject line Part-Time (12th Pass) – WFH/On-Site | Your Name.

3. Online assessment / typing test (if applicable): Short basic skills check to map you to the right project.

4. HR screening call/video interview: Understand your availability, project preference, and technical readiness (for WFH).

5. Offer & onboarding: Receive role details, compensation structure, training schedule, and start date.

6. Training & go-live: Complete mandatory induction/training and begin production.