Job Summary

The Elite Job is seeking a dedicated and detail-oriented Virtual Medication Adherence Coordinator to join our growing healthcare support team. In this remote role, you will play a vital part in helping patients stay on track with their prescribed medications through follow-up calls, virtual check-ins, and proactive coordination with healthcare providers and pharmacies. This position is ideal for individuals with a passion for patient care, exceptional communication skills, and strong organizational abilities.

Key Responsibilities

• Conduct virtual or phone-based outreach to patients to ensure they understand and adhere to prescribed medication schedules.

• Provide education on medication usage, potential side effects, and importance of adherence.

• Monitor patient progress, record updates in electronic health systems, and report non-compliance issues to supervising pharmacists or clinicians.

• Collaborate with healthcare providers, insurance representatives, and pharmacies to resolve medication-related concerns.

• Manage confidential patient data in accordance with HIPAA and company compliance standards.

• Follow up with patients for refills, dosage changes, or therapy adjustments as directed by providers.

• Maintain accurate documentation of all communications and actions taken.

• Support the coordination of medication delivery logistics when required.

Required Skills and Qualifications

• High school diploma or equivalent (Associates or Bachelors degree in healthcare, pharmacy, or related field preferred).

• Strong communication and interpersonal skills for effective patient engagement.

• Proficiency with computer systems, electronic medical records (EMR), and Microsoft Office applications.

• Excellent organizational and multitasking abilities.

• Ability to handle confidential information with discretion and professionalism.

• Customer service experience in a healthcare, pharmacy, or telehealth setting is highly desirable.

Experience

• Minimum of 1–2 years of experience in a pharmacy, healthcare coordination, call center, or patient support role.

• Prior experience with medication adherence programs or pharmacy benefit management is an advantage.

Working Hours

• Flexible remote work schedule.

• Full-time: 40 hours per week (Monday to Friday).

• Occasional weekend or evening shifts may be required based on patient needs.

Knowledge, Skills, and Abilities

• Understanding of common medications, dosage forms, and pharmacy terminology.

• Knowledge of healthcare compliance and data privacy regulations (HIPAA).

• Strong empathy, patience, and active listening skills when engaging with patients.

• Problem-solving mindset with attention to accuracy and detail.

• Ability to work independently with minimal supervision in a virtual environment.

Benefits

• Competitive pay with performance-based incentives.

• Fully remote work setup with flexible scheduling.

• Comprehensive health, dental, and vision insurance.

• Paid time off, holidays, and wellness programs.

• Career growth and professional training opportunities.

• Supportive and inclusive work culture that values work-life balance.

Why Join The Elite Job

At The Elite Job, we believe in empowering professionals to make a real difference in peoples lives. By joining our team, you will contribute to improving medication adherence and patient health outcomes — all while working from the comfort of your home. We offer a nurturing environment, ongoing professional development, and the opportunity to be part of a mission-driven organization committed to excellence in healthcare support.

How to Apply

Interested candidates are encouraged to submit their updated resume and a brief cover letter highlighting relevant experience and motivation for applying.
Apply directly through The Elite Job career portal or email your application to us with the subject line Application – Virtual Medication Adherence Coordinator.