Position: Certified Pharmacy Technician – Disease Management
Location: Remote (Work From Home – Occasional Travel Required)
Employment Type: Full-Time
Schedule: Monday–Friday | 11:30 AM – 8:00 PM EST
Salary Range: $43,000 – $56,200 per year

About the Role

Humana is seeking a Remote Certified Pharmacy Technician to join the Disease Management team and deliver exceptional support to specialty pharmacy patients. In this role, you will ensure accurate medication documentation, assist new members, and support patient access to life-improving specialty therapies. You will work independently while using sound judgment, strong communication skills, and exceptional customer service to support both patients and clinical team members.

This role is ideal for pharmacy technicians who are detail-oriented, compassionate, and passionate about improving patient outcomes through accurate data entry and dedicated service.

Key Responsibilities

• Enter and update patient data into the ScriptMed system, including insurance details, medication information, allergies, and clinical notes

• Provide a positive onboarding experience for new patients joining specialty pharmacy services

• Collaborate with pharmacy team members to meet operational goals and performance standards

• Support timely, accurate dispensing and delivery of medications to patients

• Assist patients with financial assistance programs when needed

• Maintain patient confidentiality and adhere to HIPAA requirements

• Perform related administrative and support tasks as assigned

Required Qualifications

• High school diploma or GED

• Active national certification: PTCB (CPhT) or ExCPT

• Active Ohio Board of Pharmacy registration/license

• Minimum 1 year of customer service experience

• Strong written and verbal communication skills

Remote Work Requirements

• High-speed home internet: at least 25 Mbps download / 10 Mbps upload

• A secure workspace free from ongoing interruptions

• Ability to maintain HIPAA and patient privacy standards while working remotely

Preferred Qualifications

• Previous specialty pharmacy experience

• Bilingual (any language)

• Ability to work in a fast-paced environment with strong attention to detail

Benefits

Humana offers a comprehensive benefits package designed to support whole-person wellness, including:

• Medical, dental, and vision insurance

• 401(k) retirement plan

• Paid time off and paid company holidays

• Paid parental and caregiver leave

• Volunteer time off

• Short-term and long-term disability

• Life insurance

• Additional employee discounts and well-being resources

Additional Details

While this position is remote, occasional travel to company offices may be required for training or business meetings.

If you are a certified pharmacy technician committed to accuracy, patient care, and improving health outcomes, we invite you to apply and join Humanas collaborative and supportive pharmacy team.