Job Summary

Progressive Technology is seeking enthusiastic, motivated, and customer-focused individuals to join our remote team as Call Center Representatives. This entry-level position offers full training, weekly pay, and the flexibility to build a strong customer service career from home. As a Remote Call Center Rep, you will handle incoming and outgoing customer calls, provide accurate information, resolve basic inquiries, and ensure a high-quality experience for every customer you interact with. If you are eager to learn, enjoy communicating with people, and want a stable work-from-home job with growth potential, this opportunity is for you.

Key Responsibilities

• Handle inbound and outbound customer calls in a professional and friendly manner.

• Provide accurate information about products, services, and account inquiries.

• Assist customers with troubleshooting, billing questions, and basic support needs.

• Document customer interactions, updates, and resolutions in the system.

• Escalate complex issues to the appropriate department when necessary.

• Follow company scripts, guidelines, and performance standards.

• Maintain a positive attitude that represents Progressive Technologys commitment to excellent service.

• Work efficiently to meet daily call-handling goals and quality metrics.

Required Skills and Qualifications

• Strong verbal communication and active listening skills.

• Basic computer literacy and the ability to type quickly and accurately.

• Ability to remain calm and professional during difficult calls.

• Positive attitude, reliability, and a willingness to learn.

• Ability to work independently in a remote environment.

• High school diploma or equivalent preferred (not mandatory).

• Must have a quiet workspace and stable internet connection.

Experience

• No previous call center or customer service experience required.

• Full training provided—ideal for beginners looking to start a remote career.

Working Hours

• Flexible scheduling options available.

• Full-time and part-time positions offered.

• Shifts may include mornings, evenings, or weekends depending on business needs.

• Overtime opportunities may be offered during peak seasons.

Knowledge, Skills, and Abilities

• Strong interpersonal and customer-service orientation.

• Ability to learn and adapt to new tools, systems, and procedures.

• Problem-solving and decision-making skills.

• Comfortable navigating multiple screens or software platforms.

• Ability to follow instructions and work within established guidelines.

Benefits

• Weekly pay with competitive hourly rates.

• Full remote work—no commuting, no dress code.

• Paid training provided at the start of employment.

• Opportunities for bonuses and performance incentives.

• Career advancement pathways into leadership, training, or specialized departments.

• Supportive virtual team environment and ongoing coaching.

Why Join Progressive Technology?

Progressive Technology values growth, innovation, and people. When you join our team, you are not just starting a job—you are beginning a career with a company that invests in you. We empower our employees with the tools, training, and encouragement they need to succeed. Whether you are looking to enter the workforce, rejoin after a break, or start a long-term remote career, we welcome you to a supportive and forward-thinking organization.

How to Apply

If you are ready to build a rewarding career from home, we encourage you to apply today.
Submit your application through our online portal, including your updated resume and contact information. Our recruitment team will review your submission and reach out with next steps.