Job Summary

Walmart is seeking a dedicated and detail-oriented E-Commerce Executive – Digital Sales Support to help strengthen our online business operations and deliver an exceptional shopping experience to our customers. In this role, you will support day-to-day digital commerce activities, ensuring smooth product listing, order processing, sales optimization, and customer support within Walmarts fast-growing e-commerce ecosystem. The ideal candidate will have strong analytical capabilities, a customer-first mindset, and an eagerness to work in a dynamic digital retail environment.

Key Responsibilities

• Manage and update online product listings, descriptions, pricing, and digital catalog accuracy across Walmarts e-commerce platforms.

• Monitor daily sales performance, product visibility, and category trends to optimize digital sales.

• Coordinate with cross-functional teams including merchandising, supply chain, marketing, and customer operations to ensure timely order fulfillment.

• Identify gaps in product data, availability, or imagery and work with internal teams to resolve issues quickly.

• Analyze customer feedback, returns, and online ratings to recommend improvements for product experience.

• Assist in executing promotional campaigns, pricing strategies, and seasonal updates.

• Track inventory levels and collaborate with warehouse teams to avoid stock-outs and delays.

• Prepare daily/weekly reports on KPIs such as conversion rates, impressions, sales trends, and competitor pricing.

• Ensure customer queries related to online orders are handled promptly with accurate information.

• Support overall digital growth initiatives and contribute to improving online operational workflows.

Required Skills and Qualifications

• Bachelors degree in Business Administration, Marketing, E-Commerce, or a related field.

• Strong understanding of online retail platforms, digital merchandising, and product lifecycle management.

• Excellent communication skills with the ability to collaborate effectively across departments.

• High proficiency in MS Excel, Google Sheets, and basic data analysis techniques.

• Ability to manage multiple priorities while maintaining high accuracy in execution.

• Strong attention to detail and problem-solving mindset.

• Basic knowledge of SEO for product listings and digital customer behavior.

Experience

• 1–3 years of experience in e-commerce operations, online merchandising, digital sales support, or a similar role.

• Experience working with large retail brands or online marketplaces is an advantage.

• Fresh graduates with strong digital aptitude may also be considered.

Working Hours

• Full-time role with standard business hours (Monday to Friday).

• Flexibility may be required during major sales events, product launches, and peak e-commerce seasons.

Knowledge, Skills, and Abilities

• Strong analytical thinking and ability to interpret data-driven insights.

• Knowledge of digital commerce tools, marketplace dashboards, and content management systems.

• Ability to work in a fast-paced environment with tight deadlines.

• Customer-centric mindset with an understanding of online shopper behavior.

• Ability to generate ideas for improvement and contribute to digital growth strategies.

Benefits

• Competitive salary package with performance-based incentives.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and internal career mobility.

• Exposure to cutting-edge e-commerce systems and digital retail strategies.

• Inclusive and collaborative work environment.

• Employee discounts and exclusive Walmart perks.

Why Join Walmart?

Joining Walmart means becoming part of one of the worlds largest and most innovative retail organizations. As an E-Commerce Executive, you will play a key role in shaping the online shopping experience for millions of customers. You will have the opportunity to grow your career, work with industry-leading teams, and contribute to transformational digital projects that redefine the future of retail.

How to Apply

Interested candidates can apply through the official Walmart careers portal by submitting their updated resume, along with a brief cover letter highlighting relevant experience and interest in the role. Shortlisted candidates will be contacted for assessments and interviews.