Job Summary

MNC JOBS INFO is seeking a highly organized and proactive Remote Workforce Management Assistant to join our dynamic team. This role focuses on supporting workforce operations, optimizing scheduling, and ensuring seamless communication between management and staff. The ideal candidate will be detail-oriented, adaptable, and capable of thriving in a fast-paced remote work environment.

As a Workforce Management Assistant, you will play a critical role in maintaining operational efficiency, monitoring employee performance, and assisting with workforce planning to ensure service excellence.

Key Responsibilities

• Assist in daily workforce management tasks, including scheduling, shift planning, and monitoring attendance.

• Maintain accurate workforce records and generate timely reports for management review.

• Collaborate with team leads and department heads to forecast staffing needs.

• Support the coordination of remote employee onboarding and training schedules.

• Monitor key performance indicators (KPIs) and provide insights to optimize productivity.

• Communicate effectively with employees regarding schedules, updates, and policy changes.

• Assist in implementing workforce management tools and systems to improve efficiency.

• Address employee inquiries related to schedules, attendance, and workforce policies.

Required Skills and Qualifications

• Excellent organizational and time management skills.

• Strong written and verbal communication skills in English; German language proficiency is an advantage.

• Proficient in Microsoft Office Suite (Excel, Word, Outlook) and workforce management software.

• Ability to analyze data, identify trends, and prepare reports.

• Problem-solving mindset with attention to detail.

• Strong interpersonal skills and the ability to work independently in a remote environment.

Experience

• Minimum 1–2 years of experience in workforce management, operations support, or HR administration.

• Experience in remote work settings is highly desirable.

• Familiarity with scheduling tools and workforce management systems.

Working Hours

• Full-time remote position with flexible hours aligned to the German time zone (CET).

• Occasional extended hours may be required to support team needs or project deadlines.

Knowledge, Skills, and Abilities

• Ability to multitask and prioritize in a fast-paced environment.

• Strong analytical skills with an aptitude for reporting and metrics tracking.

• Knowledge of labor laws and workforce compliance standards in Germany is a plus.

• High level of discretion and confidentiality in handling sensitive employee information.

• Adaptability to changing priorities and proactive in providing solutions.

Benefits

• Fully remote work with flexibility to manage your schedule.

• Competitive compensation package with performance-based incentives.

• Access to professional development opportunities and online training.

• Health and wellness benefits where applicable.

• Collaborative and supportive team environment with career growth potential.

Why Join Us

Joining MNC JOBS INFO as a Workforce Management Assistant offers the opportunity to work with a global, innovative organization committed to employee development and operational excellence. You will gain exposure to modern workforce management practices while contributing to a culture that values flexibility, collaboration, and personal growth.

How to Apply

Interested candidates are invited to submit their CV and a cover letter detailing relevant experience and motivation for applying. Applications can be sent to us. Please include Remote Workforce Management Assistant – Germany in the subject line.