Job Description
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AirConnect Nigeria is seeking highly motivated and professional Cabin Crew members for our domestic short routes. The ideal candidates will ensure the safety, comfort, and well-being of passengers while delivering exceptional in-flight service. This role requires a dynamic individual who can thrive in a fast-paced, customer-focused environment and maintain AirConnect Nigerias high standards of hospitality, safety, and operational excellence.
Key Responsibilities
- Ensure the safety and security of passengers by adhering to all airline and aviation regulations.
- Conduct pre-flight safety checks and briefings.
- Provide exceptional customer service, including welcoming passengers, assisting with seating, and addressing passenger needs.
- Demonstrate safety procedures and manage in-flight emergencies calmly and efficiently.
- Serve meals, beverages, and other in-flight services according to company standards.
- Maintain a clean, organized, and professional cabin environment.
- Collaborate effectively with pilots and ground staff to ensure smooth flight operations.
- Respond promptly to passenger inquiries, concerns, or complaints in a professional and courteous manner.
- Participate in regular training programs to maintain proficiency in safety, first aid, and customer service.
Required Skills and Qualifications
- Minimum of a high school diploma or equivalent; a diploma or degree in Hospitality, Tourism, or Aviation is an advantage.
- Excellent communication skills in English; additional local language skills are a plus.
- Strong interpersonal and customer service skills.
- Ability to remain calm under pressure and handle emergencies professionally.
- Physically fit and able to meet the airlines health and safety requirements.
- Flexibility to work varying schedules, including weekends, holidays, and night flights.
- Professional appearance and grooming consistent with airline standards.
Experience
- Previous experience in cabin crew, customer service, hospitality, or a related field is preferred but not mandatory.
- Experience in aviation or airline operations is an added advantage.
Working Hours
- Full-time, rotational shifts based on flight schedules.
- Flexibility to work early mornings, late nights, weekends, and public holidays.
- Duty hours may include standby periods for short-notice flights.
Knowledge, Skills, and Abilities
- Knowledge of in-flight safety procedures and emergency protocols.
- Strong problem-solving and decision-making abilities in fast-paced situations.
- Ability to work as part of a team and maintain positive relationships with colleagues and passengers.
- High emotional intelligence and sensitivity to passenger needs.
- Awareness of airline regulations, aviation safety standards, and customer service best practices
Benefits
- Competitive salary with performance-based incentives.
- Travel benefits including discounted flights and layover accommodations.
- Comprehensive health insurance and wellness programs.
- Continuous training and career development opportunities.
- Dynamic and inclusive work environment.
Why Join AirConnect Nigeria?
AirConnect Nigeria is a leading airline dedicated to providing safe, reliable, and enjoyable air travel across Nigeria. Joining our cabin crew team means becoming part of a professional, supportive, and high-performing airline family. You will have the opportunity to build a rewarding career, gain international exposure, and contribute to delivering world-class service to our passengers
How to Apply
Interested candidates are invited to submit their application, including a current CV, recent passport photograph, and a cover letter highlighting relevant experience, to us. Only shortlisted candidates will be contacted for interviews.