Job Summary

Cigna, through its pharmacy benefit management division Express Scripts, is seeking a highly motivated Managed Care Resident – Physician Engagement to join our dynamic healthcare team. This residency-style role is designed for early-career healthcare professionals who are passionate about managed care, clinical collaboration, and value-based healthcare delivery.

The Managed Care Resident will work closely with physicians, pharmacists, clinical leaders, and cross-functional stakeholders to support evidence-based prescribing, optimize medication therapy outcomes, and strengthen provider engagement initiatives. This role offers hands-on exposure to managed care operations, clinical programs, and physician-facing strategies within one of the worlds leading health services organizations.

Key Responsibilities

• Support physician engagement initiatives focused on improving medication adherence, clinical outcomes, and cost-effective prescribing.

• Collaborate with internal clinical, pharmacy, analytics, and operations teams to implement managed care programs.

• Assist in developing and delivering provider education materials, clinical guidelines, and communication strategies.

• Participate in data analysis related to utilization trends, formulary adherence, and clinical performance metrics.

• Engage with healthcare providers to address questions related to formulary management, clinical programs, and pharmacy benefits.

• Contribute to quality improvement projects aligned with value-based care and population health goals.

• Support pilot programs and initiatives that enhance provider experience and patient outcomes.

• Prepare reports, presentations, and summaries for leadership and physician-facing stakeholders.

• Ensure compliance with regulatory requirements, clinical policies, and organizational standards.

Required Skills and Qualifications

• Strong understanding of managed care, pharmacy benefit management, or healthcare systems.

• Excellent communication and interpersonal skills, with the ability to engage physicians and clinical professionals.

• Analytical mindset with the ability to interpret healthcare data and clinical trends.

• Strong organizational and project management skills.

• Proficiency in Microsoft Office tools (Excel, PowerPoint, Word).

• Ability to work collaboratively in a fast-paced, cross-functional environment.

• Demonstrated interest in healthcare quality, outcomes research, and value-based care models.

Experience

• Recent graduate or early-career professional with a background in pharmacy, medicine, public health, healthcare administration, or a related discipline.

• Internship, residency, fellowship, or academic experience in managed care, clinical research, healthcare consulting, or provider engagement is preferred.

• Prior exposure to pharmacy benefits, formulary management, or physician-facing programs is an advantage but not mandatory.

Working Hours

• Full-time position

• Standard business hours, Monday to Friday

• Flexible or hybrid work arrangements may be available depending on business needs and location.

Knowledge, Skills, and Abilities

• Knowledge of healthcare delivery systems, payer-provider dynamics, and managed care principles.

• Ability to translate clinical and technical information into clear, provider-friendly communication.

• Strong problem-solving and critical-thinking abilities.

• High level of professionalism and ethical judgment when working with healthcare providers.

• Adaptability and eagerness to learn in a complex, evolving healthcare environment.

Benefits

• Competitive salary and residency-style professional development opportunities.

• Comprehensive health, dental, vision, and pharmacy benefits.

• Paid time off, holidays, and wellness programs.

• Access to learning platforms, mentorship, and career development resources.

• Retirement savings plans with company contribution.

• Employee assistance and well-being programs.

Why Join Cigna (Express Scripts)

At Cigna, we are committed to improving health, well-being, and peace of mind for individuals and communities worldwide. Joining Express Scripts means becoming part of an organization that is transforming healthcare through innovation, collaboration, and data-driven decision-making.

This Managed Care Residency offers a unique opportunity to build a strong foundation in managed care, gain exposure to physician engagement strategies, and accelerate your career within a globally respected healthcare organization.

How to Apply

Interested candidates are encouraged to apply through the official Cigna Careers website. Submit your updated resume along with a cover letter highlighting your interest in managed care, physician engagement, and healthcare innovation.