Job Summary

Walgreens is seeking a detail-oriented and highly organized Remote Prior Authorization Pharmacy Technician Specialist to join our dynamic pharmacy team. In this role, you will support patients and healthcare providers by facilitating prior authorizations for medications and ensuring timely access to necessary treatments. The ideal candidate combines strong pharmaceutical knowledge, administrative skills, and exceptional communication abilities to enhance patient care and provider satisfaction. This is a fully remote position, offering flexibility while maintaining Walgreens high standards of service and compliance.

Key Responsibilities

• Process and manage prior authorization requests for prescription medications efficiently and accurately.

• Communicate directly with healthcare providers, insurance companies, and patients to obtain required documentation.

• Review prescription and insurance information to verify patient eligibility and coverage.

• Maintain accurate electronic records of all prior authorization activities and patient interactions.

• Collaborate with pharmacists, clinical teams, and customer service representatives to resolve issues and ensure timely approvals.

• Follow up on pending prior authorizations and proactively address delays.

• Ensure compliance with all regulatory, legal, and company guidelines related to pharmacy operations and patient privacy (HIPAA).

• Participate in ongoing training to stay current on insurance policies, pharmacy protocols, and prior authorization requirements.

Required Skills and Qualifications

• High school diploma or equivalent required; Associates degree or Pharmacy Technician certification preferred.

• Valid Pharmacy Technician license or certification in the state of employment (if applicable).

• Strong understanding of pharmacy operations, prescription processing, and prior authorization procedures.

• Proficiency in electronic health records (EHR), pharmacy management systems, and Microsoft Office Suite.

• Excellent verbal and written communication skills.

• Exceptional organizational and multitasking abilities with strong attention to detail.

• Ability to work independently in a remote environment while maintaining productivity and accuracy.

Experience

• Minimum of 1–3 years of experience as a Pharmacy Technician or in a prior authorization role within a pharmacy or healthcare setting.

• Experience with insurance verification, prior authorization processes, and handling patient inquiries preferred.

Working Hours

• Full-time remote position.

• Flexible schedules may be available, but standard working hours typically align with U.S. business hours.

• Some evening or weekend shifts may be required based on business needs.

Knowledge, Skills, and Abilities

• Comprehensive knowledge of pharmacy terminology, insurance processes, and prior authorization workflows.

• Strong critical thinking and problem-solving skills to handle complex authorization cases.

• Ability to communicate effectively with diverse stakeholders, including healthcare providers, insurance representatives, and patients.

• High level of computer literacy and comfort navigating multiple software platforms simultaneously.

• Commitment to patient confidentiality, accuracy, and professional conduct at all times.

Benefits

• Competitive salary and performance-based incentives.

• Comprehensive medical, dental, and vision coverage.

• 401(k) retirement savings plan with company match.

• Paid time off, holidays, and flexible scheduling.

• Employee wellness programs and professional development opportunities.

• Remote work environment promoting work-life balance.

Why Join Walgreens

Walgreens is more than a pharmacy—it is a community dedicated to improving the health and well-being of patients. As a Remote Prior Authorization Pharmacy Technician Specialist, you will play a vital role in supporting patient access to medications, collaborating with healthcare professionals, and driving positive outcomes. Join a forward-thinking, inclusive, and supportive workplace that values innovation, professional growth, and meaningful contributions to healthcare.

How to Apply

Interested candidates are encouraged to submit their resume and cover letter online through the Walgreens Careers portal: www.walgreens.jobs.
Include a brief summary of relevant experience, pharmacy certifications, and any prior authorization expertise. Qualified applicants will be contacted for the next steps in the hiring process.