Job Summary

American Express is seeking a dedicated and highly organized Virtual Assistant to join our growing remote workforce. In this role, you will support our teams by handling a range of administrative tasks, enabling our executives and departments to operate efficiently in a fast-paced, digital-first environment. As a Virtual Assistant at Amex, you will be an essential part of our operations, helping to maintain the high standards of service and professionalism that American Express is renowned for.

This is a remote position, providing you the flexibility to work from the comfort of your home while contributing to a global brand that values innovation, collaboration, and excellence.

Key Responsibilities

• Manage and coordinate calendars, schedule appointments, and organize meetings (including virtual meetings).

• Draft, proofread, and format professional emails, reports, and documents.

• Handle incoming communications and direct inquiries to the appropriate departments.

• Perform data entry, maintain digital records, and organize files.

• Assist with travel arrangements and expense reports.

• Provide general administrative support to assigned teams or executives.

• Support project coordination by maintaining timelines and status updates.

• Collaborate with internal teams to ensure timely completion of tasks and requests.

Required Skills and Qualifications

• Proven experience as a Virtual Assistant, Administrative Assistant, or similar role.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other digital collaboration tools (e.g., Zoom, Teams, Slack).

• Excellent verbal and written communication skills.

• Strong time-management skills and ability to multitask effectively.

• High level of discretion, professionalism, and confidentiality.

• Comfortable working independently and proactively in a remote environment.

• Strong attention to detail and organizational abilities.

Experience

• Minimum of 2 years experience in an administrative, executive assistant, or virtual support role.

• Experience supporting senior executives or large teams is highly preferred.

• Prior experience working in a corporate or financial services environment is a plus.

Working Hours

• Flexible working schedule with core availability between 9:00 AM to 5:00 PM (EST).

• Occasional availability for virtual meetings outside core hours may be required depending on project demands.

Knowledge, Skills, and Abilities

• Knowledge of cloud-based platforms and digital file management systems.

• Ability to adapt quickly to new technologies and tools.

• Problem-solving mindset and solution-oriented approach.

• Self-motivated with a strong sense of accountability.

• Familiarity with virtual assistant software (e.g., Trello, Asana, Notion) is advantageous.

Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Paid time off, holidays, and wellness days.

• 401(k) retirement savings plan with company match.

• Paid training and professional development opportunities.

• Employee assistance program and mental health support.

• Equipment and remote work setup provided by American Express.

• Access to exclusive discounts and employee rewards programs.

Why Join American Express

At American Express, we are driven by our commitment to backing our customers, our communities, and each other. As part of a dynamic and inclusive team, you will play a vital role in shaping how we serve and grow in the digital age. You will work in a culture that champions innovation, respects individuality, and values every contribution. Joining Amex means becoming part of a global company with a legacy of leadership, trust, and service — and the opportunity to build a meaningful career from anywhere.

How to Apply

Interested candidates are encouraged to apply online by submitting their resume and a brief cover letter outlining their experience and suitability for the role. Please ensure that your application highlights your remote work capabilities and proficiency with relevant tools.

Apply Now via the American Express Careers Page or through our official job portal.