Job Summary

HR Service Jobs is seeking dynamic and detail-oriented professionals to join our team as Healthcare Process Executives for our night shift operations based in Delhi. In this role, you will be a key player in supporting the U.S. healthcare process by managing patient records, medical billing, insurance claims, and customer service tasks in accordance with HIPAA guidelines. This is an excellent opportunity for individuals looking to build a long-term career in the healthcare outsourcing industry with a stable and growth-driven company.

Key Responsibilities

• Review and process healthcare claims, medical records, and billing documents.

• Follow up with insurance companies to resolve unpaid or denied claims.

• Ensure adherence to all healthcare regulations and company policies.

• Maintain data accuracy and confidentiality across all healthcare transactions.

• Interact with U.S. healthcare providers and insurance companies via phone and email.

• Work with internal teams to resolve discrepancies or escalate complex cases.

• Maintain accurate documentation of all case handling and correspondence.

• Meet performance benchmarks for quality, productivity, and turnaround time.

Required Skills and Qualifications

• Bachelors degree in any discipline (preferred: Life Sciences, Pharmacy, or related fields).

• Excellent verbal and written communication skills in English.

• Strong attention to detail and analytical skills.

• Comfortable working in a process-oriented and fast-paced environment.

• Basic knowledge of U.S. healthcare systems is an added advantage.

• Proficient with MS Office tools (Word, Excel, Outlook).

Experience

• Freshers with excellent communication skills are welcome.

• 1-2 years of experience in a healthcare/BPO process will be preferred.

• Prior experience in U.S. healthcare process, AR calling, or claims processing is a strong plus.

Working Hours

• Night Shift (U.S. Shift Timing): 6:30 PM to 3:30 AM IST (Monday to Friday).

• Weekends Off (Saturday & Sunday).

• Candidates must be comfortable working night shifts and rotational holidays.

Knowledge, Skills, and Abilities

• Understanding of healthcare terminologies and medical billing processes.

• Ability to handle sensitive information with confidentiality and integrity.

• Capability to work independently as well as in a team environment.

• Strong interpersonal and problem-solving skills.

• Commitment to deliver high-quality service to clients and partners.

• Adaptable to process changes and a willingness to learn.

Benefits

• Competitive salary package with performance incentives.

• Comprehensive training program with certification.

• Night shift allowances and transport facility.

• Medical insurance coverage.

• Opportunities for growth and internal promotions.

• Employee wellness programs and periodic rewards.

Why Join HR Service Jobs?

At HR Service Jobs, we foster a professional yet supportive work environment where employees are encouraged to grow, learn, and take on challenges. We value work-life balance, integrity, and career progression. Our robust training programs and employee engagement initiatives ensure that you are constantly supported both professionally and personally.

How to Apply

Ready to kickstart your career in healthcare outsourcing? Submit your updated resume along with a brief cover letter to us with the subject line: Application for Healthcare Process Executive – Night Shift – Delhi.
Alternatively, you can apply through our careers page.