IT Business Analyst

Job Overview

Location
Kuala Lumpur, Kuala Lumpur, Malaysia
Job Type
FULL_TIME

Additional Details

Job ID
15633
Job Views
478

Job Description

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Job Summary

Progressive Technology is seeking a skilled and motivated IT Business Analyst to join our dynamic team. The ideal candidate will act as a bridge between our business stakeholders and technical teams, analyzing business needs, defining requirements, and ensuring technology solutions align with organizational goals. This role requires a proactive professional with strong analytical, communication, and problem-solving skills who can translate complex business challenges into effective IT solutions.


Key Responsibilities

  • Collaborate with business units to gather, analyze, and document business requirements and processes.

  • Conduct feasibility studies and impact analysis to identify opportunities for process improvements and system enhancements.

  • Translate business requirements into clear and actionable technical specifications for development teams.

  • Facilitate communication between stakeholders, project managers, and technical teams to ensure alignment and project success.

  • Participate in solution design, testing, and validation phases to ensure deliverables meet business needs.

  • Monitor project progress and assist in managing scope changes, risks, and issues.

  • Provide ongoing support and training to end-users as necessary.

  • Maintain thorough documentation including requirements, workflows, and user guides.

  • Stay updated with industry trends and emerging technologies to propose innovative solutions.


Required Skills and Qualifications

  • Bachelors degree in Information Technology, Computer Science, Business Administration, or related field.

  • Proven experience as a Business Analyst in IT projects, preferably in software development or system implementation.

  • Strong understanding of business analysis methodologies, software development lifecycle (SDLC), and Agile frameworks.

  • Excellent analytical thinking and problem-solving abilities.

  • Proficient in requirement gathering techniques such as interviews, workshops, and document analysis.

  • Skilled in creating process flow diagrams, user stories, and use cases.

  • Familiarity with tools like JIRA, Confluence, MS Visio, and requirements management software.

  • Exceptional verbal and written communication skills, capable of engaging diverse stakeholders.

  • Ability to work independently and collaboratively in a fast-paced environment.


Experience

  • Minimum of 3 to 5 years of experience as an IT Business Analyst or in a related role.

  • Experience in handling end-to-end business analysis for medium to large-scale IT projects.

  • Prior exposure to Agile/Scrum project environments is highly desirable.

  • Industry-specific experience (e.g., finance, healthcare, retail) is a plus.


Working Hours

  • Full-time position.

  • Standard working hours: Monday to Friday, 9:00 AM to 6:00 PM.

  • Flexibility may be required during critical project phases or deadlines.


Knowledge, Skills, and Abilities

  • Strong organizational and time management skills with attention to detail.

  • Ability to prioritize tasks effectively and manage multiple projects simultaneously.

  • High degree of professionalism and interpersonal skills.

  • Capability to adapt to changing priorities and learn new technologies rapidly.

  • Customer-oriented mindset with a focus on delivering quality outcomes.


Benefits

  • Competitive salary package with performance-based incentives.

  • Health insurance and wellness programs.

  • Opportunities for professional development and certifications.

  • Flexible work arrangements and remote work options.

  • Supportive work environment with collaborative team culture.

  • Paid time off and holidays.


Why Join Progressive Technology?

At Progressive Technology, we foster innovation, creativity, and continuous learning. Joining our team means being part of a forward-thinking company dedicated to delivering cutting-edge technology solutions that empower businesses worldwide. We value diversity, encourage growth, and provide ample opportunities for career advancement. If you are passionate about technology and eager to make an impact, this is the place for you.


How to Apply

Interested candidates are invited to submit their resume and a cover letter highlighting their relevant experience to us with the subject line: Application for IT Business Analyst.
Applications will be reviewed on a rolling basis until the position is filled.


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