Job Summary

Progressive Technology is seeking motivated and energetic Telecallers to join our dynamic work-from-home team. The ideal candidate will be responsible for making outbound calls to potential and existing customers, presenting products or services, and achieving daily calling targets. This role offers an excellent opportunity to build a career in sales and customer engagement while enjoying the flexibility of working remotely.

Key Responsibilities

• Make high-volume outbound calls to prospective and existing customers to promote company products and services.

• Achieve and exceed daily calling and sales targets set by the management.

• Identify customer needs and recommend appropriate products or services.

• Maintain accurate and up-to-date records of customer interactions in the CRM system.

• Handle customer inquiries, objections, and follow-ups professionally and effectively.

• Collaborate with the sales and marketing teams to improve scripts and calling strategies.

• Provide feedback and insights from customer interactions to improve overall service quality.

• Ensure compliance with company policies and regulatory requirements during calls.

Required Skills and Qualifications

• Excellent verbal communication and interpersonal skills.

• Ability to engage and build rapport quickly with customers over the phone.

• Strong persuasion and negotiation skills.

• Basic computer knowledge with the ability to navigate CRM and MS Office tools.

• High level of self-motivation, discipline, and time management to work independently from home.

• Good listening skills and ability to handle objections positively.

• Proficiency in English; knowledge of additional languages is a plus.

Experience

• Previous experience in telecalling, telesales, or customer service roles is preferred but not mandatory.

• Freshers with strong communication skills and a desire to learn will also be considered.

Working Hours

• Flexible work-from-home schedule.

• Typical shift hours will be communicated during the interview process.

• Ability to meet daily calling targets within the allotted work hours is essential.

Knowledge, Skills, and Abilities

• Strong phone etiquette and professionalism.

• Ability to work remotely with minimal supervision.

• Efficient multitasking and organizational skills.

• Comfortable working with targets and performance metrics.

• Adaptability to changing scripts, products, and customer profiles.

Benefits

• Work from the comfort of your home with flexible hours.

• Daily performance incentives and bonuses based on targets achieved.

• Comprehensive training and ongoing skill development.

• Opportunity for career growth within Progressive Technology.

• Supportive team environment and regular performance feedback.

Why Join Progressive Technology?

At Progressive Technology, we believe in empowering our employees by providing a flexible and inclusive work environment that nurtures growth and success. Joining us means becoming part of a forward-thinking company that values your contribution and helps you build a rewarding career with competitive incentives and continuous learning opportunities.

How to Apply

Interested candidates are invited to submit their updated resume along with a brief cover letter highlighting relevant skills and motivation to join the team. Please apply via our official career portal or send your application to us with the subject line Telecaller Work From Home Application.