Work From Home – Event Ticketing & RSVP Manager

Job Overview

Location
Johannesburg, Gauteng, South Africa
Job Type
FULL_TIME

Additional Details

Job ID
16536
Job Views
1.3k

Job Description

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📝 Job Summary:

MNC Jobs Info is seeking a proactive, detail-oriented, and tech-savvy Event Ticketing & RSVP Manager to oversee the digital ticketing and guest list coordination for our growing portfolio of online and in-person events. This remote position is ideal for individuals with excellent organizational and communication skills who enjoy working in the events industry from the comfort of their home.


🔑 Key Responsibilities:

  • Manage the end-to-end process of event ticketing using digital platforms (e.g., Eventbrite, Zoom, Google Forms).

  • Create and distribute digital event invitations, registration links, and confirmations.

  • Track RSVPs and maintain an accurate database of attendees.

  • Handle attendee communications, follow-ups, and last-minute changes professionally.

  • Coordinate with event organizers and internal teams to ensure accurate event data and ticket allocations.

  • Monitor ticket sales and provide regular reports on registration and attendance.

  • Respond promptly to ticketing inquiries via email, chat, or phone.

  • Manage waitlists, cancellations, and upgrades in real time.

  • Ensure compliance with data privacy and ticketing policies.

  • Assist in post-event surveys and feedback collection.


✅ Required Skills and Qualifications:

  • High school diploma or equivalent; a bachelors degree in Event Management, Hospitality, Marketing, or related field is a plus.

  • Excellent verbal and written communication skills.

  • Strong organizational and multitasking abilities.

  • Comfortable using tools like Excel/Google Sheets, online ticketing platforms, and CRMs.

  • Basic understanding of virtual event platforms such as Zoom, Microsoft Teams, or Google Meet.

  • Attention to detail with a high level of accuracy in data handling.


📚 Experience:

  • Minimum 1 year of experience in event coordination, customer service, or administrative roles.

  • Prior experience in event ticketing or RSVP management is highly preferred.

  • Freshers with strong communication and tech-savvy backgrounds may also apply.


⏰ Working Hours:

  • Flexible working hours with availability during major event times (evenings and weekends may be required based on event schedules).

  • Must be available for regular check-ins with the team and event clients.


🧠 Knowledge, Skills, and Abilities:

  • Familiarity with ticketing software (Eventbrite, Cvent, etc.).

  • Strong interpersonal and client-facing communication skills.

  • Ability to remain calm under pressure and meet deadlines.

  • Capacity to work independently in a remote setup with minimal supervision.

  • Excellent problem-solving skills and adaptability.


🎁 Benefits:

  • 100% Remote Work – Save time and money commuting.

  • Flexible hours to suit your personal schedule.

  • Opportunity to work on diverse and exciting events.

  • Performance-based bonuses and incentives.

  • Learning and development support to advance your career.

  • Collaborative and inclusive virtual work culture.


🌟 Why Join MNC Jobs Info?

At MNC Jobs Info, we bring together professionals from around the world to deliver high-quality business support services. As an Event Ticketing & RSVP Manager, you will be an essential part of the events team, enabling seamless attendee experiences and helping clients host impactful gatherings. You will gain hands-on exposure to the events and tech industries, while enjoying the benefits of remote work and flexibility.


📬 How to Apply:

Ready to manage exciting events from your own home? Send your updated resume along with a brief cover letter explaining your interest in the role to us with the subject line Event Ticketing & RSVP Manager Application.

Applications are reviewed on a rolling basis – apply now to join a growing, dynamic remote team!

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