Job Summary:

Houston Skilled Consultancy is looking for meticulous and reliable individuals to join our team as Online Remote Call Verifiers on a freelance basis. In this role, you will be responsible for verifying the authenticity of customer details, confirming appointments, and performing follow-up verification calls with accuracy and professionalism. This opportunity is perfect for individuals with excellent communication skills who are looking to work remotely with flexible hours.

Key Responsibilities:

• Make outbound verification calls to customers, clients, or leads as per the daily list.

• Confirm appointment details, validate client-provided information, and log accurate call outcomes.

• Maintain high levels of call quality and ensure adherence to predefined scripts.

• Update CRM systems and submit daily call reports in a timely manner.

• Escalate any suspicious or invalid data to supervisors for review.

• Maintain confidentiality of customer data and follow all compliance standards.

• Participate in virtual training sessions and team briefings when required.

Required Skills and Qualifications:

• Excellent verbal communication skills in English (multi-language proficiency is a plus).

• Comfortable working remotely with basic knowledge of call-handling tools or apps.

• Good listening skills and attention to detail for accurate data verification.

• Ability to follow scripts, guidelines, and processes with minimal supervision.

• Strong time management and organizational abilities.

• Tech-savvy with the ability to work on spreadsheets, CRMs, and call logs.

Experience:

• Prior experience in customer service, telecalling, tele-verification, or BPO is preferred but not mandatory.

• Freshers with good communication skills and eagerness to learn are encouraged to apply.

• Freelancers and stay-at-home professionals with part-time availability are welcome.

Working Hours:

• Flexible working hours (3–6 hours per day based on your availability).

• You can choose your own shift from morning, afternoon, or evening slots.

• Weekend availability is a plus, but not mandatory.

Knowledge, Skills, and Abilities:

• Understanding of basic customer service etiquette.

• Ability to handle high volumes of repetitive tasks with accuracy.

• A high level of integrity when dealing with sensitive information.

• Strong interpersonal skills and confidence while speaking over the phone.

• Familiarity with basic office tools like Google Sheets, Excel, and softphone apps (Zoiper, Skype, etc.).

Benefits:

• 100% Remote – Work from anywhere with a stable internet connection.

• Flexible schedule – Ideal for students, housewives, and freelancers.

• Competitive per-call payout or monthly performance-based compensation.

• Certification of experience on successful completion of projects.

• Access to free online training and upskilling resources.

Why Join Houston Skilled Consultancy?

• Be part of a growing and dynamic virtual team that values your time and contribution.

• Enjoy the freedom of freelance work while gaining practical corporate experience.

• Get exposure to professional communication standards used by top global companies.

• Build your resume with real-world experience and reference letters for future opportunities.

How to Apply:

If you are ready to launch or grow your remote work career, we would love to hear from you.
Click the Apply Now button or send your updated resume to us with the subject line Remote Call Verifier Application.

Shortlisted candidates will be contacted for a virtual screening call.