Attention Job Seekers
We are hiring a Relationship Manager / Phone Banking Officer at Kotak Mahindra Bank, offering a permanent in-office opportunity with flexible customer engagement hours. This role involves managing client relationships through inbound and outbound calls—addressing queries, promoting banking products, resolving issues, and maintaining customer records. We welcome freshers and candidates with up to 1 year of experience. Strong communication skills, problem-solving ability, and basic computer literacy are essential. The position offers performance-linked incentives, a structured growth path, and a supportive team environment.
📊 Key Role Details
| Category | Details |
|---|---|
| Role | Relationship Manager / Phone Banking Officer |
| Type | Full-Time (In-Office, Customer Calls—Inbound/Outbound) |
| Experience | 0–1 year (Freshers welcome) |
| Annual CTC | ₹1.3 L – ₹3.7 L (avg. ₹3 L/year) for Phone Banking Officer |
| Skills | Verbal communication, empathy, MS Office/basic banking software familiarity |
| Responsibilities | • Handle customer queries via phone • Provide product information and service resolution • Cross-sell/up-sell banking products • Maintain accurate call logs and records |