Job Summary

SysTechCare Support is seeking a highly skilled and motivated Site Reliability Engineer (SRE) to join our Onsite Infrastructure Team. This role is critical to maintaining the performance, scalability, and reliability of our enterprise systems. As an SRE, you will bridge the gap between development and operations by applying software engineering principles to infrastructure and operations problems. Your mission is to automate processes, eliminate toil, and ensure our systems are robust, resilient, and efficient.

Key Responsibilities

• Design, build, and maintain scalable and reliable infrastructure systems.

• Develop automation tools and frameworks to reduce manual operations.

• Monitor system performance, availability, and reliability using modern observability tools.

• Participate in on-call rotation and incident response, ensuring rapid resolution and root cause analysis.

• Collaborate with software engineers and DevOps to optimize system architecture and deployment pipelines.

• Create and maintain runbooks, documentation, and service-level indicators (SLIs/SLAs/SLOs).

• Continuously identify system bottlenecks and proactively implement improvements.

• Enforce infrastructure security best practices and compliance standards.

• Contribute to capacity planning, disaster recovery strategies, and performance tuning.

Required Skills and Qualifications

• Bachelors degree in Computer Science, Information Technology, or a related field.

• Proficient in Linux/Unix system administration and scripting (Python, Bash, or similar).

• Experience with infrastructure as code tools (Terraform, Ansible, or similar).

• Strong knowledge of CI/CD pipelines, containers (Docker), and orchestration tools (Kubernetes).

• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud Platform.

• Solid understanding of networking, load balancing, DNS, and firewall configurations.

• Hands-on experience with monitoring tools like Prometheus, Grafana, Datadog, or ELK stack.

• Strong troubleshooting and incident management skills.

• Excellent communication, documentation, and collaboration abilities.

Experience

• Minimum of 3-5 years of experience in Site Reliability Engineering, DevOps, or Infrastructure Engineering.

• Proven track record in managing production systems and implementing scalable infrastructure solutions.

Working Hours

• Full-Time, Onsite

• Monday to Friday, 9:00 AM – 6:00 PM

• Occasional availability for weekend or after-hours incident support as part of the on-call schedule.

Knowledge, Skills, and Abilities

• Ability to manage complex infrastructure at scale in high-availability environments.

• Strong analytical mindset with a proactive approach to identifying and solving issues.

• Passion for automation, performance tuning, and process improvement.

• Knowledge of compliance frameworks (e.g., ISO, SOC2) is a plus.

• Able to work effectively both independently and as part of a cross-functional team.

Benefits

• Competitive salary package with performance bonuses

• Health and wellness benefits (medical, dental, and vision insurance)

• Paid time off, holidays, and sick leave

• Professional development opportunities and certifications

• Access to cutting-edge technologies and tools

• Dynamic and inclusive workplace culture

• Retirement and financial planning assistance

Why Join SysTechCare Support?

At SysTechCare Support, we are redefining operational excellence by integrating the best of engineering and IT. As a Site Reliability Engineer, you will have a direct impact on system performance and service delivery for global clients. You will work alongside industry experts in a collaborative, fast-paced environment that values innovation, transparency, and technical excellence. Join us in building the backbone of secure, scalable, and modern IT infrastructure.

How to Apply

If you are ready to take your career to the next level with SysTechCare Support, apply now!
📧 Send your updated resume and a brief cover letter to us
📌 Subject Line: Application for Site Reliability Engineer (SRE) – Onsite Infrastructure Team