Job Summary

SysTechCare Support is looking for a skilled and detail-oriented Firmware QA Engineer to join our dynamic engineering team. This role will play a pivotal part in ensuring the quality and reliability of embedded systems and firmware products. The ideal candidate will be responsible for designing, developing, and executing test plans for firmware systems, ensuring products meet high standards of performance and stability. You will collaborate closely with hardware and software teams to identify issues early, replicate bugs, and implement solutions that enhance the overall user experience.

Key Responsibilities

• Design and execute manual and automated test cases for embedded firmware across various platforms and devices.

• Validate and verify firmware functionality, reliability, and performance through structured testing.

• Develop and maintain automated test frameworks for regression testing.

• Conduct root cause analysis of software/firmware defects and provide actionable feedback to development teams.

• Collaborate with hardware, software, and QA teams to align testing efforts with product requirements and release goals.

• Document detailed test plans, test reports, and defect tracking using tools like JIRA, TestRail, or similar.

• Participate in Agile/Scrum ceremonies and contribute to sprint planning and product backlog refinement.

• Ensure compliance with industry standards and company quality assurance procedures.

Required Skills and Qualifications

• Bachelors degree in Computer Engineering, Electrical Engineering, Computer Science, or a related field.

• Proven experience in firmware/embedded systems testing.

• Strong understanding of microcontrollers, embedded firmware, and real-time operating systems (RTOS).

• Experience with hardware debugging tools (oscilloscopes, logic analyzers, JTAG).

• Proficiency in scripting languages like Python or Shell for automation.

• Familiarity with test management and bug tracking tools (e.g., JIRA, Jenkins, Git).

• Working knowledge of communication protocols like I2C, SPI, UART, CAN, etc.

• Excellent written and verbal communication skills.

Experience

• Minimum 3+ years of hands-on experience in embedded systems or firmware QA testing.

• Prior experience working in Agile or Scrum development environments is preferred.

Working Hours

• Monday to Friday – 9:00 AM to 6:00 PM (IST)

• Flexibility to accommodate overlapping hours with global teams when required.

Knowledge, Skills, and Abilities

• Analytical mindset with a strong attention to detail and problem-solving abilities.

• Ability to work independently and as part of a cross-functional team.

• Adept at prioritizing tasks and managing time effectively in a fast-paced environment.

• Strong documentation skills for clear reporting and traceability.

• Passion for quality and continuous improvement in engineering practices.

Benefits

• Competitive salary based on experience and skill set.

• Performance-based bonuses and yearly appraisals.

• Work-from-home flexibility and hybrid options.

• Health insurance and wellness benefits.

• Paid time off, sick leave, and national holidays.

• Access to advanced learning resources and technical certifications.

• Dynamic and supportive work culture that encourages innovation and career growth.

Why Join SysTechCare Support?

At SysTechCare Support, we do not just develop products — we engineer experiences. We foster a culture of collaboration, transparency, and continuous learning. As a Firmware QA Engineer, you will work on challenging projects that push the boundaries of embedded innovation, surrounded by a team of experts who are passionate about quality and technology. Join us to be part of a purpose-driven organization that values people as much as performance.

How to Apply

To apply, please send your updated resume and a brief cover letter outlining your relevant experience to us with the subject line:
Application for Firmware QA Engineer

Alternatively, you can apply through our careers page.