Job Summary

SysTechCare Support is seeking a detail-oriented and organized Junior Medical Records Clerk to join our healthcare support team. In this role, you will be responsible for accurately managing, updating, and maintaining patient records in accordance with healthcare regulations and company standards. You will play a vital part in supporting clinical teams by ensuring that patient data is accessible, secure, and up-to-date.

This is an excellent opportunity for individuals looking to begin their career in healthcare administration with a growing and reputable support service provider.

Key Responsibilities

• Retrieve, file, and organize medical records for healthcare providers and administrative staff.

• Input and update patient information in electronic health record (EHR) systems.

• Verify accuracy of medical data including treatment records, physician notes, and diagnostic results.

• Ensure records are maintained in compliance with HIPAA and other regulatory requirements.

• Handle requests for records from doctors, nurses, insurance providers, and patients, ensuring proper authorization.

• Assist in transitioning paper files to digital formats, ensuring complete and accurate data entry.

• Perform routine audits and assist with record-keeping quality control processes.

• Respond to internal and external queries about patient records professionally and promptly.

• Maintain confidentiality and integrity of sensitive medical information at all times.

• Support other clerical functions such as data entry, scanning, copying, and faxing as needed.

Required Skills and Qualifications

• High school diploma or equivalent (required).

• Basic knowledge of medical terminology and healthcare documentation.

• Proficiency in Microsoft Office Suite (Word, Excel) and data entry systems.

• Excellent attention to detail with a high level of accuracy.

• Strong organizational and time management skills.

• Ability to work independently and as part of a team.

• Strong communication and interpersonal abilities.

• Familiarity with HIPAA compliance and data privacy policies is an advantage.

Experience

• 0–1 year of experience in a healthcare setting, office administration, or similar clerical role.

• Internship or volunteer experience in a medical records department will be considered a plus.

Working Hours

• Monday to Friday: 9:00 AM – 6:00 PM

• Occasional weekend or evening work may be required based on project deadlines or emergencies.

• Remote work flexibility may be provided based on performance and role requirements.

Knowledge, Skills, and Abilities

• Ability to manage confidential information with discretion and professionalism.

• Strong analytical skills and the ability to identify inconsistencies or missing data.

• Capable of prioritizing tasks in a fast-paced environment.

• Familiarity with electronic health records (EHR) systems is a bonus.

• Adaptable and eager to learn healthcare administrative practices.

Benefits

• Competitive entry-level salary.

• On-the-job training and mentorship from experienced healthcare professionals.

• Health and wellness programs.

• Opportunities for career advancement within healthcare administration.

• Paid time off and company-observed holidays.

• Remote work opportunities based on eligibility.

Why Join SysTechCare Support?

At SysTechCare Support, we are committed to building careers while improving lives. You will be joining a team that values precision, efficiency, and integrity in delivering support to the healthcare industry. We invest in our people through continuous training, supportive leadership, and growth-focused career paths. Be part of an organization that genuinely makes a difference in patient care behind the scenes.

How to Apply

To apply, please submit your updated resume and a brief cover letter explaining why you are interested in this role to us with the subject line: Application – Junior Medical Records Clerk.

Only shortlisted candidates will be contacted for the next steps.