Job Summary:

Amazon is looking for a results-driven, dynamic, and experienced Operations Manager to lead, manage, and develop a team within one of our fast-paced fulfillment centers. In this high-impact role, you will be responsible for the daily operations of the warehouse floor, ensuring on-time order processing, inventory accuracy, and delivery excellence. You will work directly with team leads, associates, and senior leadership to drive performance, productivity, and safety standards across shifts.

Key Responsibilities:

• Oversee day-to-day warehouse operations, including inbound, outbound, pick, pack, and shipping functions.

• Lead, train, and manage a team of Area Managers, Process Assistants, and warehouse associates.

• Monitor KPIs and operational metrics to ensure performance targets are consistently met or exceeded.

• Identify and eliminate barriers to productivity, quality, and safety.

• Implement continuous improvement initiatives aligned with Amazons operational excellence principles.

• Conduct performance reviews, team development sessions, and support career progression for team members.

• Ensure adherence to safety regulations and Amazons compliance standards.

• Collaborate cross-functionally with other departments (HR, IT, Finance) to streamline operations and solve complex logistics challenges.

• Respond effectively to operational escalations and customer-impacting issues.

Required Skills and Qualifications:

• Bachelors degree in Operations, Supply Chain, Engineering, Business Administration, or a related field.

• Strong leadership and people management skills with experience in team development.

• Excellent analytical, organizational, and problem-solving abilities.

• Proficient in data analysis and operational reporting tools (Excel, SQL, or similar).

• Strong verbal and written communication skills.

• Ability to work in a high-pressure, fast-paced environment.

Experience:

• Minimum of 4–6 years of experience in operations management, supply chain, logistics, or warehouse leadership.

• Prior experience in team supervision, performance coaching, and process improvement.

• Proven track record of meeting KPIs and managing large-scale warehouse operations is highly preferred.

• Experience with Lean, Six Sigma, or Kaizen methodologies is a plus.

Working Hours:

• Full-Time Position

• Must be flexible to work across day, evening, and night shifts, including weekends or holidays as required.

• Typical schedule includes 8–10 hour shifts, depending on operational needs.

Knowledge, Skills, and Abilities:

• Deep understanding of warehouse management systems (WMS) and standard operating procedures (SOPs).

• Ability to prioritize tasks effectively and manage multiple projects simultaneously.

• Strong interpersonal skills with the ability to engage, inspire, and influence teams.

• High attention to detail and commitment to operational excellence.

• Resilience and adaptability in high-growth and evolving environments.

Benefits:

• Competitive salary package with performance-based incentives.

• Comprehensive health insurance (medical, dental, vision).

• Retirement and savings plans (401k or regional equivalent).

• Paid time off, holidays, and parental leave.

• Career advancement opportunities within Amazons global operations network.

• Employee discounts and wellness programs.

Why Join Amazon:

At Amazon, we do not just offer jobs—we build careers. As an Operations Manager, you will be part of a global team that is redefining customer experience and setting new standards for speed, accuracy, and innovation. You will have access to cutting-edge technologies, leadership development programs, and a workplace that values inclusion, collaboration, and professional growth.

How to Apply:

Interested candidates can apply directly through Amazons official careers page:
🔗 www.amazon.jobs
Search for Operations Manager – Fulfillment Center in your preferred location, and submit your updated resume along with a cover letter (optional but recommended).