Job Summary

Houston Skilled Consultancy is seeking motivated and detail-oriented individuals for the role of Remote Teleconsultation Support Executive. This is an excellent opportunity for entry-level candidates who are looking to build a career in the healthcare support and customer service domain while working from the comfort of their home. The role involves assisting healthcare professionals and patients by managing teleconsultation processes, scheduling appointments, and ensuring seamless virtual communication.

Key Responsibilities
Coordinate and manage teleconsultation appointments between patients and healthcare providers
Handle inbound and outbound calls, emails, and chat support professionally
Assist patients with registration, documentation, and basic technical guidance for teleconsultations
Maintain accurate records of patient interactions and appointment details
Ensure timely follow-ups and reminders for scheduled consultations
Resolve basic queries related to telehealth services and escalate complex issues when necessary
Adhere to data privacy standards and maintain confidentiality of patient information
Required Skills and Qualifications
Minimum qualification: 12th pass or any undergraduate degree
Basic computer knowledge and familiarity with MS Office tools
Good verbal and written communication skills in English
Strong organizational and multitasking abilities
Ability to work independently in a remote environment
Customer-focused mindset with a professional attitude
Experience
Freshers are welcome to apply
Prior experience in customer support, healthcare assistance, or call center roles is an added advantage but not mandatory
Working Hours
Flexible work-from-home schedule
Rotational shifts may be required (including weekends)
Full-time and part-time opportunities available depending on business needs
Knowledge, Skills, and Abilities
Basic understanding of telehealth or online consultation platforms
Strong problem-solving and interpersonal skills
Ability to handle sensitive information with discretion
Quick learner with adaptability to new tools and systems
Time management skills to meet deadlines and service expectations
Benefits
100% Remote work opportunity
Competitive salary with performance-based incentives
Paid training and onboarding support
Career growth opportunities within the organization
Work-life balance with flexible scheduling
Supportive and collaborative virtual work environment
Why Join Us

At Houston Skilled Consultancy, we are committed to empowering individuals by providing flexible and growth-oriented career opportunities. This role allows you to gain valuable experience in the fast-growing telehealth industry while working from home. Whether you are starting your career or looking to transition into a remote role, we provide the training, support, and platform to help you succeed.

How to Apply

Interested candidates can apply by submitting their updated resume through the companys official recruitment portal or job listing platform. Shortlisted candidates will be contacted for an initial virtual interview followed by a quick onboarding process.